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ECJB Computer Services LLC

"When your computer says 'No', we say 'Yes!'"

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ECJB Computer Services Home

4/13/2012 Looking for a computer geek?  Ready to throw your $2000 paperweight out the window?  Let me help.

Repairs, Reinstalls, Web sites, and More

Murphy's Law says, "whatever can go wrong, will go wrong."  This definitely holds true for computers.  I have more than 30 years of computer experience and am self-taught.  Whatever you need, if I don't know how to do it, I can usually find out how.  I also attempt to use freeware (free software) as much as possible.  My prices are very reasonable, especially for the amount of effort I take in doing the job right and preserving all your personal information.  Even if you need a new hard drive or operating system reinstall, I will most likely be able to retrieve all your files beforehand, unless the hard drive is completely unreadable.

Remote Assistance

As long as you can set up the software, I can do just about anything you need without a house call as long as the patient is still working enough to get online.

I can Teach You

I've learned by the seat of my pants, by trial and error, reading manuals, seeing what works and what doesn't.  I've had the role of a tutor in a college setting.  I am patient and can give you the benefit of my years of experience.  I can teach you what you want or need to know, as long as you are willing to learn.

Reviews

For customer reviews, see my reviews on Google Maps.  Write a review on YP.com.

Location

2528 Tilton Road
Trailer 97
Egg Harbor Township, NJ  08234

Driving Directions

Click the map to open an interactive map in a new window.

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About ECJB Computer Services LLC

4/13/2012 Serving Atlantic County since 2003

About Us

If it can be fixed, I'll do my best to fix it.  If it can't, I'll tell you your options.  If it's my fault, I'll take care of it.  I also provide 1 month warranty support related to your problem for free.

I believe in doing everything in my power to satisfy the customer, and going beyond the stated specifications if I think it will help the customer.  I put 100% effort into everything I do.

For more customer reviews, see my reviews on Google Maps.  Write a review on YP.com.

Company history

I work from home as a self-employed individual.  I am on disability because of vision problems and other issues and can not drive.  I am in the Atlantic City, NJ area, and have been satisfying customers for since 2003.  Because I can not drive, if you require my services at your location, you will need to pick me up.

Customer testimonials

My dad installed a new video card, but didn't seat it properly.  When he turned the PC on, Windows did a BSOD (Blue Screen Of Death) on load, even after reseating the card.  In a panic, he took the computer to where he got the card (Best Buy).  They told him his OS was corrupt and needed to be reinstalled, and he'd lose everything on his drive.  He didn't want that, so they said it would take a month and $200 to fix it and get it back to him.  I told him to give it to me.  Within 2 hours I had it back in his hands with no data loss.

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About Our Services

My rate is $45 per billed hour.  I do not necessarily (but may) bill for all time spent working on your job.  Web pages are also $45 per page.

Any required parts are extra, including any tax and shipping.  I round the numbers to the nearest $5, which may be either up or down, depending on the price.

I offer a one month warranty on work done, and will return for additional problems in the event of continued problems relating to the issue for the visit.  If the cause is operator error or is outside my control (such as ISP issues), I may bill for my time.

I offer refunds if the problem is not resolved at my discretion.  I do all that I can to ensure that I have happy customers.  Happy customers tell others about my services, so I want my customers to be satisfied.

Ask about enabling remote administration.  If you have a working Internet connection (and functioning computer) you can likely receive my services without a house call.  You may also arrange for me to work on your machine during off hours when it is more convenient for you to have me work remotely.  The software I use is TeamViewer, which is free software that can be downloaded from teamviewer.com.  You may either install the software, or run it as a one-time instance without installing.  Call me if you wish to use this and are having difficulty.

If you have any questions or concerns, please don't hesitate to call me at (609) 641-3141, Skype me at ecjb1969, or email me at ecjb at ecjb dot net.  Please put "[Service Query]" in the start of the subject line of any email so that I do not miss it.

Thank you, God bless you, and have a wonderful day!  Thank you for choosing ECJB Computer Services LLC!

Pay for Services Using PayPal or Google Checkout

Use the form below to pay for services after contacting me.

Per Hour Service
Hourly Service - $45/hour

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Contact Info

4/13/2012 I am reachable any number of ways.

ECJB Computer Services, LLC
(609) 641-3141

Call for appointment.
Email ecjb -at- ecjb -dot- org or ecjb -at- ecjb -dot- net.

AIM:ecjb1969, ErcBrln
Y!:ecjb1969
Skype:ecjb1969
MySpace:ecjb
Google Talk:ecjb1969 -at- gmail -dot- com
MSN:ecjb1969 -at- hotmail -dot- com
ICQ:51795138

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Fine Print

4/13/2012 Legal information and disclaimers

Service Descriptions

My rate is $45 per billed hour.  I do not necessarily (but may) bill for all time spent working on your job.  Web pages are also $90 per page.

Any required parts are extra, including any tax and shipping.  I round the numbers to the nearest $5, which may be either up or down, depending on the price.

I offer a one month warranty on work done, and will return for additional problems in the event of continued problems relating to the issue for the visit.  If the cause is operator error or is outside my control (such as ISP issues), I may bill for my time.

I offer refunds if the problem is not resolved at my discretion.  I do all that I can to ensure that I have happy customers.  Happy customers tell others about my services, so I want my customers to be satisfied.

Ask about enabling remote administration.  If you have a working Internet connection (and functioning computer) you can likely receive my services without a house call.  You may also arrange for me to work on your machine during off hours when it is more convenient for you to have me work remotely.  The remote service uses TeamViewer.  The web address to download it is www.teamviewer.com/download.  TeamViewer creates an encrypted connection between your machine and mine that nobody else has access to.

If you have any questions or concerns, please don't hesitate to call me at (609) 641-3141, or email me at ecjb@ecjb.net.  Please put "[Service Query]" in the start of the subject line of any email so that I do not miss it.

General Guidelines

Cleanup:
$45-$90, same day/next day
Malware removal:
$90-$135, 2-3 days
OS reinstall, including data recovery, updates, software:
$180, 3 days

Service guarantee or policy

I offer a one-month warranty on services.  Parts warranties are referred back to the place of purchase.  Used parts have no warranty, except if the seller offers one.

Privacy policy

Your personal information is not shared with anyone, and is solely used for me to contact you and billing tracking.

Legal documents

I have a certificate from the state of New Jersey for my business registration as well as for sales and use tax.  I do not collect sales tax directly, but pay it out of the fees charged.

Comments

Thank you, God bless you, and have a wonderful day!  Thank you for choosing ECJB Computer Services!

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